JANUARY 26TH, 2010
By ALEX.PHILLIPS
The most common questions I’m getting are regarding how to handle the Adobe/Macromedia Flash and Connect Pro software and general Microsoft glitches without shipping our laptops back to LMU and how to optimize Mediasite settings for low bandwidth or choppy networks. The attached documents are my attempt to assist with both. They do not necessarily reflect the opinion or advice of LMU-DCOM staff or other students. Please use at your own risk.
Alex Phillips, OMSIII
Adobe Flash System Fix
Mediasite Remote Access Network Settings
DECEMBER 31ST, 2009
By ALEX.PHILLIPS
If your email is coming in really slowly, like 3 days late, or you’re having problems changing your network password, let DCOM IT know by calling them at 423-869-7411 or 800-325-0900 since both sending and receiving email may be affected, so sending them an email at ishelpdesk@lmunet.edu will probably get stuck too. The IT Workorder request web page should notify in a different way than email, so you may want to try that as well. The link for that page is http:/www.lmunet.edu/is/workorder.shtml OMS III’s that are trying to use the CLIPP or WISE-MD lecture series for their core shelf exams next week will need to use school email to complete the registration.
Have a safe weekend!!! Alex Phillips
